When will my physical card arrive?

After you've signed up for Envelope and ordered your card, you can expect to receive your physical card in the mail in 5-10 business days. 

Every user is issued a virtual card when the account is approved, so you can start using your virtual card number right away for bills and online purchases. You can also add your virtual card or account number to a third party payment app, or a mobile wallet like Apple Pay or Google Pay for in-person transactions while you wait for your physical card to arrive. This card lives in your account tab. Tap into the person icon in your app and you'll see your physical card.

If it has been more than 3 weeks since you signed up for Envelope and you still haven't received your card in the mail, please contact our support team.

Unlock your financial future.

Envelope is a fintech company, not a bank. Banking services provided by Pacific West Bank, Member FDIC. Your funds are FDIC insured up to $250,000 through Pacific West Bank, Member FDIC. Deposit insurance covers the failure of an insured bank. The Envelope Visa® Debit Card is issued by Pacific West Bank, N.A. pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa cards are accepted.

*Early access to direct deposit funds depends on the timing of the submission of the payment file from the payroll provider. We generally make these funds available on the day the payment file is received, which may be up to two days earlier than the scheduled payment date. However, this availability is not guaranteed.

*Annual Percentage Yield (APY) of 3.07% is effective as of 12/11/25. This is a variable rate and is subject to change after the account is opened based on the Federal Funds Rate. Fees could affect earnings on the account.

Unlock your financial future.

Envelope is a fintech company, not a bank. Banking services provided by Pacific West Bank, Member FDIC. Your funds are FDIC insured up to $250,000 through Pacific West Bank, Member FDIC. Deposit insurance covers the failure of an insured bank. The Envelope Visa® Debit Card is issued by Pacific West Bank, N.A. pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa cards are accepted.

*Early access to direct deposit funds depends on the timing of the submission of the payment file from the payroll provider. We generally make these funds available on the day the payment file is received, which may be up to two days earlier than the scheduled payment date. However, this availability is not guaranteed.

*Annual Percentage Yield (APY) of 3.07% is effective as of 12/11/25. This is a variable rate and is subject to change after the account is opened based on the Federal Funds Rate. Fees could affect earnings on the account.

Unlock your financial future.

Envelope is a fintech company, not a bank. Banking services provided by Pacific West Bank, Member FDIC. Your funds are FDIC insured up to $250,000 through Pacific West Bank, Member FDIC. Deposit insurance covers the failure of an insured bank. The Envelope Visa® Debit Card is issued by Pacific West Bank, N.A. pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa cards are accepted.

*Early access to direct deposit funds depends on the timing of the submission of the payment file from the payroll provider. We generally make these funds available on the day the payment file is received, which may be up to two days earlier than the scheduled payment date. However, this availability is not guaranteed.

*Annual Percentage Yield (APY) of 3.07% is effective as of 12/11/25. This is a variable rate and is subject to change after the account is opened based on the Federal Funds Rate. Fees could affect earnings on the account.