Physical cards

Physical Envelope cards typically arrive within 5–10 business days after the account opens and the card is ordered. Delivery timing can vary by location and mail service.

While you wait, use the general virtual card in the Account tab for online purchases and bills. You can also add the card to Apple Pay, use another supported mobile wallet, or connect it to a payment app.

If the card has not arrived after three weeks, contact Envelope Support from the app so the team can check its status and help replace it if needed.

If a card that previously arrived is now missing, follow Card security, lost cards, and disputes.